How Immersive Entertainment Creates a Better Guest Experience

How Immersive Entertainment Creates a Better Guest Experience

July 20, 2022

COVID-19 changed the way people vacation. In the past, travelers would book a stay at a hotel resort and spend most of their time exploring the surrounding area. However, after everyone grew very comfortable with staying indoors over the last two years, more and more people are looking for resorts and hotels that offer a complete destination experience.

One of the best ways to create this complete destination experience is with family entertainment centers. Family entertainment centers are small indoor/outdoor amusement parks designed for families with children. Common activities and attractions include bumper cars, go-kart, mini-golf, escape room, arcade rooms, and laser mazes.

According to a recent report, “the global family/indoor entertainment centers market size was valued at $25.14 billion in 2020, and is projected to reach $69.55 billion by 2030, growing at a [compound annual growth rate] of 10.9% from 2021 to 2030.”

Should you incorporate a family entertainment center into your hotel or resort?

Benefits of a Family Entertainment Center

Here are the benefits of a family entertainment center for a hotel or resort:

Offers more entertainment options for guests

Keeping children entertained on a vacation can be stressful for many parents. Staying at a hotel with nothing more than a pool doesn’t give children many ways to release energy and have some fun. An indoor/outdoor entertainment center provides a no-brainer entertainment option for parents and kids. Instead of being cooped up in the hotel room or using handheld electronic devices to keep kids busy, parents can simply head downstairs for hours of family fun.

Brings more revenue to the hotel

A family entertainment center keeps guests in your hotel for the duration of their vacation – or most of it, anyway! This means that their vacation funds are allocated to your establishment. If they have everything that they need to have a great vacation in one destination, there’s no reason to spend money elsewhere! Revenue opportunities include entry fees, ticket sales, food and beverages, merchandising, and advertisement. As you gain more revenue, you can find other creative ways to enhance your guest experience.

Creates safety and peace of mind for guests

Traveling to a new city can be a stressful experience because guests don’t know what to expect. This is especially true for tourists who don’t speak your country’s language and people traveling with children. A language barrier often leaves guests feeling helpless and traveling with children almost always adds a layer of anxiety to any trip because parents always feel on guard. 

A family entertainment center can ease both of these major worries. Whether your guests speak the local language or not, they will be able to navigate every game and activity with ease. Plus, family entertainment centers are located within the confines of your hotel or resort, which means your guests can benefit from your security services at all times.

Power Play Entertain Group Can Help!

Power Play Entertainment Group has been operating for over 25-years. We can help you become a destination your guests never want to leave! From arcades to virtual reality and beyond – we have the solutions that keep your guest happy and wanting more. Contact us today for more information.

Discover What We Do

From fully managed arcade operations to themed entertainment and immersive attractions, we’re experts in world-class guest experiences.

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With over 30 years of experience, our focus is to help entertainment venues enhance guest experiences in the amusement and hospitality industry.

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